Delivery Information
We deliver to all areas across the United Arab Emirates.
The moment you complete your purchase, your order will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.
Delivery Options
- Home Delivery (processed and shipped within 1 – 2 business days excluding public holidays). Delivery cost is DHS 25, or Free on orders above DHS 99.
- Click & Collect
Home Delivery
Standard delivery within 1-2 business days to:
- Dubai
- Abu Dhabi
Within 1-3 business days to all the following Emirates:
- Sharjah
- Ajman
- Fujairah
- Ras Al Khaimah
- Umm Al Quwain
- Al Ain
Cash on Delivery
The cash on delivery option is limited to a maximum of AED 3,500 per order. We offer alternative payment options through debit/credit cards for orders above AED 3,500.
Click & Collect
You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.
If you’re unable to collect your order for any reason, please contact us on 800-74292.
Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.
We keep your order in store for 7 business days.
All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.
For more information, please visits our FAQ's page.