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Delivery Information

We deliver to all areas across the United Arab Emirates.

The moment you complete your purchase, your order will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Delivery Options

  • Home Delivery - Delivered within 1-2 days. Delivery cost is DHS 35, or Free on orders above DHS 199.

Safety Measures

In light of current circumstances, we are taking every measure to ensure the safety of our customers & employees. We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:

 

We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.

Please note that due to current government regulations, our Click & Collect service is unavailable. We offer home delivery and extended returns policies for your convenience, for more information, visit our returns & refunds page.

Home Delivery

We deliver to:

  • Dubai
  • Abu Dhabi
  • Sharjah
  • Ajman
  • Fujairah
  • Ras Al Khaimah
  • Umm Al Quwain
  • Al Ain

Cash on Delivery

The cash on delivery option is currently unavailable. We offer alternative online payment options through debit/credit cards.

Click & Collect

You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

If you’re unable to collect your order for any reason, please contact us on 800-74292.
Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

We keep your order in store for 7 business days.

All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

For more information, please visits our FAQ's page.